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Frequently Asked Questions
Got any questions? we’re here to help
What is Broomstone's mission?
Our mission is a continuous and constant technological improvement along the path of innovation instead of emulation.
How can I use the products or services?
You can install our products by reading and following the installation section in the user manual, but malfunctions caused by installation errors are not covered by the warranty. For this reason, it is recommended to be done by our authorized service or authorized dealer.
When does my guarantee start?
The warranty period starts upon delivery and lasts 15 months domestically and/or 12 months internationally. It all depends on agreement for every products and services upon purchasing.
How can I reach the nearest authorized service center?
You can reach the nearest authorized service by contacting our dealer in your country or by sending an e-mail to warranty@broomstone.com.
How can I contact to discuss non-technical things?
Sure! You’re welcome if you have an interest to our company for cooperation or opportunities ahead.